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Glossary

Event staffing glossary

The vocabulary of event and staffing work, in plain language. Every entry starts with a one-sentence definition, then the practical detail.

52 terms

Roles

Booth staff: Booth staff are the team working an exhibition stand, approaching visitors, demonstrating the product and capturing leads.
Coordinator: A coordinator owns the booking on the agency side: assembling the team, passing on the brief and handling drop-outs.
Hostess: A hostess is event staff who welcomes, registers and escorts guests, typically at conferences, exhibitions or galas.
Promoter: A promoter actively approaches shoppers, demonstrates a product and sells, typically in-store, on the street or at festivals.
Protocol hostess: A protocol hostess knows the order of address and reception, and works to a set choreography at awards ceremonies or VIP receptions.
Security staff: Security staff are responsible for order and asset protection at an event, through entry control, crowd management and surveillance.
Team lead: A team lead is responsible for the staff on site: assigning positions, managing rotations and staying in contact with the client.
Waiter: A waiter serves guests: bringing food and drinks, laying and clearing tables, and keeping the guest area in order.

Event types

Catering: Catering is food service delivered to and served at an event venue, including venues with no kitchen of their own.
Exhibition: An exhibition is an event where companies present their products on stands to a trade or public audience.
Festival: A festival is a multi-day, high-attendance cultural or music event, typically outdoors.
Gala: A gala is a formal, often protocol-driven event with dinner, a programme and elevated hospitality.
In-store promotion: In-store promotion is sales-support activity inside a shop: tastings, product demos or a featured display staffed by people.
Offsite: An offsite is a working day or team programme held away from the company's own premises, usually spanning several locations and a meal.
Roadshow: A roadshow is a promotional or demo series run in several cities in sequence, with the same concept and often the same team.
Sampling: Sampling is a promotion where shoppers receive a free sample or taste of a product at the point of sale.
Stand: A stand is the space a company rents at an exhibition to present products and meet visitors.
Stand build and strike: Stand build and strike are the assembly and post-event dismantling of an exhibition stand, which fairs allow only in fixed windows.

Operations

Accreditation: Accreditation is the process by which a participant or journalist receives credentials and access from a pre-approved list.
Brief: A brief is the document or session that gives staff the task, programme, positions and dress code before an event.
Buffet service: With buffet service guests help themselves from set tables, and staff focus on replenishing and clearing.
Cloakroom: The cloakroom holds guests' coats and bags, and in winter it is an event's first and last bottleneck.
Crowd management: Crowd management is planning and directing the movement of large audiences so that congestion or danger never develops.
Dress code: A dress code is the clothing requirement event staff must follow: smart black, a branded uniform or themed outfits.
Entry control: Entry control is verifying that arrivals are entitled to attend, by ticket, wristband, invitation or accreditation.
Event security: Event security covers an event's safety duties and is a licensed activity in Hungary.
Information desk: The information desk is an event's central point of guidance, handling the programme, lost property and lost people.
Plated service: Plated service is the style in which every guest receives a pre-plated course at their seat.
Protocol: Protocol is the set of formal and courtesy rules at an event: greetings, seating order, forms of address and the precedence of guests.
Registration desk: The registration desk is the point at an event entrance where attendees check in and collect their badge or pass.
Seating plan: The seating plan allocates guests to tables and seats, and is the base document of any seated event.
Shift: A shift is the continuous block of working time staff are booked for, aligned to the event's load peaks.
Tray service: In tray service staff circulate among standing guests offering food or drinks from a tray.
Venue walk-through: A venue walk-through is a pre-event site visit where the crew learns the routes, access rules and safety requirements.
VIP escorting: VIP escorting means personally receiving key guests and accompanying them from arrival to departure.
Wristband: A wristband is a wearable pass used at multi-day events, proving entitlement without showing a ticket at every entry.

Commercial terms

B2B event: A B2B event is a business-to-business occasion where attendees are professional decision-makers rather than consumers.
Casual work: Casual work is a short, few-day employment form, governed in Hungary by the rules on simplified employment.
EFO public charge: The EFO public charge is the daily amount an employer pays per worker under simplified employment: 4,800 HUF for casual work in 2026.
EFO registration: EFO registration is the mandatory administrative step of simplified employment, filed with the tax authority before work begins.
Guaranteed wage minimum: The guaranteed wage minimum is the higher statutory pay floor that applies to roles requiring a qualification.
Hourly rate: The hourly rate is the price per person per hour, driven by the task, languages, headcount and timing.
Lead: A lead is an interested contact who has shared their details, so sales can follow up after the event.
Lead capture: Lead capture is recording prospects' details at an event, with predetermined questions, so the conversation can continue afterwards.
Minimum hours: Minimum hours is the shortest period staff can be billed for, typically four hours.
Minimum wage: The minimum wage is the statutory lowest pay, 322,800 HUF a month in 2026, and the figure the simplified-employment public charge is pegged to.
Overtime: Overtime is time worked beyond the booked shift, billed at the hourly rate for the hours actually worked.
Replacement guarantee: A replacement guarantee means that if someone drops out through illness or cancellation, the agency sends a substitute within hours.
Staff leasing: Staff leasing is an employment model where the worker is employed by the agency but performs work at the client's site.
Statutory day limits: Casual work carries day limits: at most 5 consecutive days, 15 days in a month and 120 days in a year with the same employer.
Surcharge: A surcharge is an amount on top of the base rate for weekend, holiday or night work, or for rare languages.
Tax-exempt daily threshold: The tax-exempt daily threshold is the level of daily pay below which a simplified-employment worker owes no personal income tax.