Event type
Concert
At a concert the hard moment isn't the show. It's the ten minutes after the last song.
Headcount rule of thumb
One cloakroom attendant per 200 guests when the event closes at once. Two per gate on entry.
In short
Concert work concentrates at three points: entry, cloakroom and bar. Entry peaks in the hour before the start, the bar during the interval and before the headliner, and the cloakroom peaks twice: scattered on arrival, all at once at the end. In winter the cloakroom is the biggest bottleneck, because the whole audience wants its coat within ten minutes. As a rule of thumb, one cloakroom attendant per two hundred guests when the event closes all at once. Add a strike shift, planned separately, because by then the day crew has worked its hours.
Who you need, and why
- Entry staff
- Ticket, wristband, gate. The hour before the start is the peak.
- Cloakroom attendant
- Peaks all at once at the end. In winter this decides how leaving feels.
- Bar staff
- The interval and pre-headliner rush. Fast service, few lines.
- Loaders
- Build and strike. Strike is often overnight, as a separate shift.
- Security staff
- Front of stage and exits.
What to decide, and when
3 weeks ahead
Expected numbers, cloakroom needs, decide on a strike shift.
1 week ahead
Gate allocation, number of bars, shift lengths.
Build day or that morning
Loading crew, stage and bars.
After the concert
Strike shift, with a fresh crew rather than the day's people.
What usually goes wrong
- The cloakroom is sized for the arrival rate, when everyone comes at once at the end.
- The day crew is expected to strike, after already working twelve hours.
- There's one bar, and half the audience doesn't get a drink in the interval.
- Entry ignores that the support act's start time brings its own peak.
The staff we usually supply for this
Where are you organising it?
Information tailored to the city, with local venues.
Concert
Give us the date and the guest count and you'll have a concrete headcount and price within one working day.
- A real quote within 24 hours
- Replacement guarantee for drop-outs
- No minimum order
- A dedicated coordinator on every booking
Frequently asked questions
Why a separate strike shift?
Because strike happens after the concert, when the day crew has already worked its hours, and casual employment carries day limits. A fresh crew strikes faster and you don't risk overtime or drop-outs.
How many cloakroom staff for an 800-person concert?
Four if the event closes at once, because the whole audience wants its coat within ten minutes. Three is enough if people leave gradually.
Can you cover a same-day request?
In urgent cases yes, though the choice is narrower and the urgency surcharge applies. At concerts it's usually the strike shift that gets forgotten rather than the day crew.